Azpen
Azpen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Azpen has a 2.8 star rating from 5 reviews; consumers are mostly neutral with mixed experiences across products and support.
Positive Feedback
Several customers praise responsive customer service and helpful technicians who resolved setup and access issues, and some express satisfaction with purchases like the eBible.
Negative Feedback / Risk Areas
- Frequent reports in Azpen reviews of hardware failures such as charging, Wi‑Fi, and battery issues.
- Multiple Azpen customer complaints cite difficulty obtaining exchanges, refunds, or warranty service.
- Confusion over software activation and unclear billing or extra fees was mentioned.
Key Takeaways for Future Customers
- Read Azpen reviews and warranty terms before buying and confirm return/refund policies.
- Expect variable product quality and rely on customer service for troubleshooting rather than assuming plug‑and‑play.
- Check whether any membership, auto-ship, or extra activation fees apply when purchasing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Azpen has a 2.8 star rating from 5 reviews; consumers are mostly neutral with mixed experiences across products and support.
Positive Feedback
Several customers praise responsive customer service and helpful technicians who resolved setup and access issues, and some express satisfaction with purchases like the eBible.
Negative Feedback / Risk Areas
- Frequent reports in Azpen reviews of hardware failures such as charging, Wi‑Fi, and battery issues.
- Multiple Azpen customer complaints cite difficulty obtaining exchanges, refunds, or warranty service.
- Confusion over software activation and unclear billing or extra fees was mentioned.
Key Takeaways for Future Customers
- Read Azpen reviews and warranty terms before buying and confirm return/refund policies.
- Expect variable product quality and rely on customer service for troubleshooting rather than assuming plug‑and‑play.
- Check whether any membership, auto-ship, or extra activation fees apply when purchasing.
Media from reviews
Grenloch, New Jersey
Laptop has low volume
No sound. The volume is very low.
I would like to exchange it for better quality. Please call me; this is very important.
Preferred solution: Exchange item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat Customer Service
Ordered my eBible off Azpen website. Customer super quick and responsive!
Glad I chose Azpen for support. Couldn't be any more grateful. I really had a hard time getting my computer on. Now I am able to turn it on, off, and use it for my daily use.
Super kind employee there named Robert. Couldn't be more thankful for him! He helped a lot!
That's the support person you want to get! Great company and I love my eBible!
Preferred solution: Nothing
User's recommendation: Use Azpen for Support
Hello Jannet, thank you for the kind comment. We really appreciate the feedback.
Feel free to reach out to us anytime at: support@***.com or 855-297-****.
Additionally you can always check out our support section at: https://***/apps/help-center#hc-written-guides-quick-help-for-tabletslaptops-and-more or talk to our online ChatBot 24/7 for quick answers to your questions. Azpen
Dallas, Texas
I don't have assit to open my tablet I didn't not put pin in it it's terrible please assist me Thanks
Can't open my tablet I did not assist a pen I will greatly appreciate if I can get into my tablet this is a new tablet it's so difficult
Hello, please email support@***.com or call 855-297-**** to reach customer service. Additionally you may find some help articles on our website here: https://***/apps/help-center#hc-written-guides-quick-help-for-tabletslaptops-and-more or can speak with the ChatBot on the website 24/7. Azpen.
Bad choice
I purchased my laptop Azpen Model X1160 less than a year ago, my bad, I did not read the reviews on Google. Everything that people are complaining about is exactly whats going on with me.
Im so disappointed. But as I say, you get what you pay for. I left several messages and sent an email. I wish I could get some kind of money out of it so I could purchase an apple which is what I shouldve purchased in the first place.
I have an iPhone and their service is excellent.. I guess im just gonna have to take it the-!
Before you consider Azpen, read Google review. It is spot on.
User's recommendation: Run, to Apple. You receive help every time you call, with a live technician. They will walk you through any problem you have. Having a technician at yyour finger tips as well worth the extra moneywell with me you call. With real
Hello, sorry you are having issues. To reach customer support please email support@***.com or call 855-297-****.
Additionally you can check out our support section https://***/apps/help-center#hc-written-guides-quick-help-for-tabletslaptops-and-more or use our ChatBot on the website to answer any question. Azpen.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood Customer Service
I lost my charger to this laptop computer thats the reason why Im texting to see if I can get a new one and how much does it cost thats my reason
User's recommendation: I have none at this time
Hello, Thank you for reaching out! Please email Support@***.com and we can be sure you find the right charger.
We just need to know the model number of the laptop (X1530, X1450e, etc.) Thanks! Support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWon't connect to Wi-Fi
I try I'm trying to connect to my Wi-Fi and it would not connect it won't even pull up the net the networks
Please email support@***.com so we can try to further assist. Support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad product and can't get to call me back after 3 days just awful
Bad product, no one to call you after 3 days. Just an awful company, so get your team together. People out here are spending their hard-earned money on this piece of crap.
Preferred solution: For my son laptop to be fix or replace
User's recommendation: Better customer service
Hello, please email support@***.com so we can further look into this. Thanks. Support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lagrange, Georgia
Problem with tablet
I have a azpen tablet it want let me get Wi-Fi or it want let me get nothing I can't get YouTube or you tube music playstore gmail Google chrome Bluetooth tubi Internet Netflix video games movies TV shows slingtv Hallmark TV shows slingtv Western tiktok CVS Facebook Gmail chrome Bluetooth horror movies
Preferred solution: Program
Hello, Sorry to hear you are having issues with your tablet. Please email support@***.com and customer service can give you tips to get you going! Thanks, Support.
Scottsdale, Arizona
Must have been refurbished
We bought a Azpen laptop through a catalog. We were unable to log in to our GMail account because it was already registered to a "Robbie Robinson." It was not advertised as a previously used computer.
User's recommendation: Avoid this company
Hello, Sorry to hear about your issue. Please email support@***.com to get some reset steps that may help. Thanks, Support.
My laptop will not work
My laptop will not let me get windows on it says need to pay for it and I just bought it and where I got it says I have to pay extra for windows and I dont have the money to do that
Preferred solution: Just like it fixed so can use it
Hello, Sorry to hear you`re having issues. You should try to call this number: 1-800-642-****, they may be able to help you easily solve this issue. Thanks, Support
Sunbright, Tennessee
Windows
My pc don't have windows activated an ibrought it brand new not the place e were ibrought it won't put it on
User's recommendation: Not to buy azpen
Hello, Sorry to hear you`re having issues. You should try to call this number: 1-800-642-****, they may be able to help you easily solve this issue. Thanks, Support
Beaumont, Texas
Battery depletion quick after windows 11 update
I didnt get nothing or a call back my device is still depleting on battery so was i suppose to get a call back i do not know
Password to get in
My computer don't recognize my pin number im locked out I have tried the power and f11 procedure.what else can I do.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTablet won't charge
When I plug in the charger the tablet is mot taking a charger. I purchased the tablet on August 26,2021 so it should be under warranty and I need to talk to customer service for replacement instructions.
Preferred solution: Replacement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTablet will not charge
When I plug in the tablet to charge it won't take a charge and my tablet is still under warranty and I need to talk to a customer service person for return instructions.
Preferred solution: A replacement tablet
Brooklyn, New York
Unlock my old A727.
Forgot my password. How to start it?
[]{}%¥#%^+?,,,[]{#%^*><,.\~<>!!?<<>>!!??<
Companies Similar to Azpen
Laptop Charger Factory
“I ORDERED A CHARGER FOR A LAPTOP AND THEN DISCOVERED THE PIN TO WITCH IT CONNECTS HAD BROKEN LOSE. I...“
Micro Center
“I've been blocked for some reason. It says they have got some suspicious from me. So i want to remove...“
Ohme EV
“After 10 days of trying to get any resolution to my charger being completely dead on that stupid...“
Kubra Trimmers
“Trimmer not working and no charge it So please help {{Redacted}}“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hi Ramond, please reach out to support to resolve. Email is support@***.com or call 855-297-****. Support.